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QS Marina places you steps from Lake Wakatipu and within a 10-minute stroll of Frankton Beach.
This smoke-free motel offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find laundry facilities, barbecue grills, and a picnic area. There's also the convenience of free self parking.
In the area of this Frankton motel, you'll find The Remarkables Ski Area.
The positives: Great location right by the lake. The apartments weren't too noisy, despite being very big with lots of groups. Bed was comfortable.
The negatives: Entry details to the property were not provided. The owner was away on holidays when I contacted them and they quickly and helpfully put me on to someone who was managing the property to assist. But that person was rude and combative when all I was asking for was the door code to enter the property.
As it happens, I had guessed the entry code on my first try, so security was pretty poor.
The windows were locked and there was no key for them, so it was quite stuffy. Fortunately the A/C worked well. Bathroom ageing, so a bit of accumulated grim, but not terrible.
Posted by Melissa on 21 Jan. 2023
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Comment from Hotel Management
9 Feb. 2023
by Veronika
Dear Melissa, Thank you for taking the time to leave a review of your experience. We're glad to hear that you appreciated the location but sorry to hear that you had a negative experience with the entry process and the interaction with one of our team members. We take all feedback seriously and will work to address these issues. We apologize for any inconvenience caused and would like to assure you that we will take measures to improve our services and provide a better experience for our guests in the future. Thank you again for your feedback. Have a great day. Regards, Queenstown stays
4 out of 5
Didn't realise that I needed a code to get into the apartment, luckily my husband forwarded it on
Posted by Geoffrey on 27 Mar. 2022
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Comment from Hotel Management
11 Apr. 2022
by Veronika
Hi,
Thank you for staying with us. We appreciate your feedback.
Regards,
Queenstown Stays
QS Marina offers its guests a terrace, barbecue grills, and a garden. WiFi is free in public spaces. QS Marina also features a picnic area, laundry facilities, and express check-in. Self parking is free. This Queenstown motel is smoke free.
1 guestroom or unit
Self-service laundry
Express check-in
Express check-out
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
No smoking on site
Family Friendly Amenities
Free WiFi
Soundproofed rooms
Kitchen
Laundry facilities
Separate dining area
Full-sized refrigerator/freezer
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Air-conditioned accommodations at QS Marina are accessible via exterior corridors and offer coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Accommodations have kitchenettes with microwaves. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided on request.
In-room kitchenette
Pillowtop beds
Private outdoor space
Smart television
Microwave
Coffee maker
Luxury bedding
Shower
Housekeeping (on request)
Hair dryer
Blackout drapes
Sound-insulated rooms
Exterior corridor access
Air conditioning
Unique furnishings
Unique decor
Connecting rooms available
Free tea bags/instant coffee
Wardrobe or closet
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 23
Check-in time ends at 10:00 PM
Special check-in instructions:
There is no front desk at this property. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Guests can access their accommodation through a private entrance.
This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
Check-out
Check-out by 10:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.
For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
No rollaway/extra beds available
No cots (infant beds) available
No lifts
No front desk
Guests will receive an email with special check-in instructions
Debit cards not accepted
Private entrance
Smoke detector
Guest will receive an email before arrival 72 hours
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service not has not been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: NZD 300 per stay
Cleaning fees vary based on unit and length of stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Housekeeping is available for an additional fee and varies based on length of stay
Credit card charges are subject to a surcharge of 2.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
QS Marina Motel
QS Marina Queenstown
QS Marina Motel Queenstown
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National Rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
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Frequently Asked Questions
QS Marina offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, QS Marina has a free self car park.
Yep, QS Marina is a short 6-minute walk from Frankton Beach.
No, QS Marina does not offer an airport shuttle service.
Check-in begins at 3:00 PM. Check-out time is 10:00 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
