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3.6 out of 5

"standard fare but reasonable tricky to get out with traffic and contour of main road " More

By a verified traveller on Mon 16 Mar 2020

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Hotel Description

At Mount Richmond Hotel you'll be 2.4 km (1.5 mi) from Sylvia Park and 4.4 km (2.7 mi) from Mt. Smart Stadium. Highlights at this hotel include a casino, a restaurant, and an outdoor swimming pool.

You can enjoy flat-screen TVs with cable channels, and all 44 rooms feature free WiFi, free wired Internet, and iPod docks. In-room dining is easy with amenities like refrigerators and room service. Coffee/tea makers, free local calls, and safes are also available.

The restaurant, Poolside, is open for breakfast and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the 3 outdoor tennis courts, fitness center and spa tub plus access to bike rentals. A conference center, a meeting room, and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas and laundry facilities. Continental breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM. There's also the convenience of free self parking.

Within a 15-minute drive of this 4-star Auckland hotel, attractions include Rainbow's End and ASB Showgrounds.

Economy Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$80* Per night/room 20 Apr. - 21 Apr.

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Premium Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mount Richmond Hotel ratings based on 210 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mount Richmond Hotel

Everyone (134) Couples (43) Business (1) Family (29)
5 out of 5

Posted by on 22 Mar. 2020

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4 out of 5
standard fare but reasonable tricky to get out with traffic and contour of main road

Posted by on 16 Mar. 2020

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4 out of 5
There's nothing unique. The thing I didn't like as it's the same thing as I've told them earlier that they're Airconditioning units aren't working properly but they've not done anything to it.

Posted by on 1 Mar. 2020

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1 out of 5
Our experience with Mt Richmond Hotel (and Wotif) has been poor. We did not stay at Mt Richmond as an error was made at the hotel/Wotif end. When I realised this the response from the hotel and Wotif was untimely and has resulted in the hotel taking our money and refusing a refund for a visit that did not occur. Incredibly disappointing to say the least!

Posted by on 26 Feb. 2020

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3 out of 5

Posted by on 21 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by AB

Thanks for staying with us. We appreciate your feedback!

4 out of 5
It is close to the motorway for easy access to Auckland city. It is handy to where I need to go

Posted by on 14 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Night Manager

Thank you for staying with us. We appreciate your feedback!

2 out of 5
I had booked through wotif for the night of 7th February and as were attending a concert that evening I was charged 200 dollars for that night which i was ok about (due to the concert making accommdation popular that night. My issue is I had rang the hotel and asked if i could book the night before being the 6 of February and stay so we were in the same room so no rushing around. I was told the room was 162 dollars for that night so it was all good. On the Friday as instructed I went down to reception and resigned the room so the key would work, I was then told no we had to move room, we were waiting to move our stuff to where the new room was. Day of check out i went to settle the bill was told wotif had sorted it and wotif would email me receipt I was over charged for the 2 nights by over 25 dollars. I would not stay here again

Posted by on 9 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Michelle

Hi There, We are happy to look into the Overcharge for you as we do not handle your bill.Expedia does.Please call us when you get a moment

3 out of 5
Clean n security n quite good lication .Easy excess to all facilities

Posted by on 4 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by AB

Thanks for staying with us. We appreciate your feedback!

4 out of 5
The only thing that cause was the Airconditioning which wasn't so, powerful it needs regasing.

Posted by on 24 Jan. 2020

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Comment from Hotel Management

18 Feb. 2020 by AB

Thanks for letting us know. We appreciate your feedback!

4 out of 5
The first day after my arrival it was too noisy in the room above mine, when the guest had moved out the next day it was better. Also it was a little isolated for me, I had no car. The staff was friendly and very helpful, I had every day breakfast there and it was good and plenty for the price .

Posted by on 19 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by AB

Thanks for staying with us. We appreciate your feedback!

Property Features

As a guest of Mount Richmond Hotel, you'll find an outdoor pool, outdoor tennis courts, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A casino, tour/ticket assistance, and barbecue grills are also featured at the eco-friendly Mount Richmond Hotel. Self parking is free. A complete renovation of Mount Richmond Hotel was completed in October 2017. This 4-star Auckland hotel is smoke free.

  • 44 guestrooms or units
  • 2 levels
  • Casino
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (12.8 km / 8 mi)
  • Train station: Auckland Westfield Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Mount Richmond Hotel offers 44 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Poolside - This poolside restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3:00 AM

Special check-in instructions:

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per stay.
  • Cribs (infant beds) are available for NZD 5 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 0.1 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 7 and NZD 28.50 for adults, NZD 7 and NZD 28.50 for children (approximately)
  • Crib (infant bed) fee: NZD 5 per stay
  • Rollaway bed fee: NZD 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mount Richmond
  • Mount Richmond Auckland
  • Mount Richmond Hotel
  • Mount Richmond Hotel Auckland
  • Mount Richmond Hotel Auckland/Mount Wellington
  • Mount Richmond Hotel Hotel
  • Mount Richmond Hotel Auckland
  • Mount Richmond Hotel Hotel Auckland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Auckland-Hotels-Mount-Richmond-Hotel.h2882377-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.